Privacy Statement

ViaAssist Switzerland GmbH, located at 48 Technoparkstrasse, 8005 Zurich, Switzerland, is committed to protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, use, disclose, and protect information collected through our online platform for personalized renewal reminders for Swiss road tax vignettes, automated compliance checks for vehicle registration, secure digital document storage for vehicle owners, informational broadcasts on traffic regulations, and localized administrative support for drivers in Switzerland. We adhere to the principles of data protection, including the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

1. Information We Collect

We collect various types of information to provide and improve our services.

• Personal Data You Provide Directly: This includes information you submit when you register for our services, use our platform, or communicate with us. This may include:
  • Name, address, email address, phone number.
  • Vehicle details (e.g., license plate number, vehicle type) necessary for renewal reminders and compliance checks.
  • Payment information (processed by secure third-party payment processors).
  • Digital documents you choose to store securely on our platform (e.g., vehicle registration, insurance papers).
• Usage Data: We automatically collect information about how you access and use our site. This usage data may include your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected data for various purposes to provide and maintain our services effectively:

• To provide and maintain our service, including personalized renewal reminders and compliance checks.
• To manage your account and provide you with access to secure digital document storage.
• To send you informational broadcasts on traffic regulations and localized administrative support.
• To improve and personalize your experience on our platform.
• To monitor the usage of our service and identify technical issues.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of ViaAssist Switzerland GmbH; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
• Business Transfers: If ViaAssist Switzerland GmbH is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Statement.

4. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal data. These measures include:

• Encryption of data in transit and at rest.
• Strict access controls and robust authentication mechanisms.
• Regular security audits and vulnerability assessments.
• Employee training on data protection best practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, particularly under GDPR and FADP, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights may include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Statement. You are advised to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Statement, please contact us:

• By mail: ViaAssist Switzerland GmbH, 48 Technoparkstrasse, 8005 Zurich, Switzerland